Returns & Exchanges

Thank you for shopping with us! We want you to be completely satisfied with your purchase, but we understand that sometimes a return may be necessary. Here is our return policy.

Eligibility
Items must be unused, in original condition, and in original packaging. Proof of purchase is required.

Timeframe
You have 30 calendar days from the date of purchase to initiate a return.

Refunds
Once your return is received and inspected, we'll refund your original payment method. A flat $10 return shipping and handling fee applies and will be deducted from your refund. Original shipping costs are non-refundable.

Exchanges
If you received a defective or damaged item, we'll gladly exchange it for a new one at no additional cost, subject to availability. Many of our items are limited-run and won't be restocked once sold out — if your size or design is no longer available, we'll issue a full refund instead.

Return Process
Contact us to receive a Return Authorization (RA) number before sending anything back. We recommend using a trackable shipping method — we're not responsible for items lost in transit.

Questions? Contact us at marketing@craftcolt.com.